System Navigators will interface with shelter staff and families, as needed, and act as in-house consultants, providing support and assistance to case managers, housing search and stabilization staff who are struggling to help families navigate complex bureaucracies. It is assumed that system navigators will not be needed for every case, but rather only the most complex or unique cases where standard case management approaches are insufficient. Specific System Navigator activities include (but are not limited to):

1. Aiding case managers in identifying available services and help navigate eligibility requirements, especially for families with particularly complex needs, with the focus on making connections to permanent services that can be maintained post-placement.

2. Developing community linkages with other state and non-profit entities to ensure effective connections to services, including but not limited to services providing:

a) Financial literacy, family budgeting programs, and basic banking.

b) Employment and Training.

c) Food and Nutrition.

d) Childcare and Children’s Education including public schools and Head Start.

e) Adult Education, Training, and Life Skills.

f) CORI resolution and credit repair.

g) Health Care.

h) Mental Health.

i) Substance Abuse.

j) Family Relations/Mediation.

k) Domestic and Family Violence.

l) Parenting Skills.

3. Providing trainings to shelter staff regarding the above community resources and other resources.

Qualifications: BA/BS preferred/High School Diploma with at least three years of experience in human services, preferably working in shelter, accepted. Strongly prefer bi-lingual capability with English and Spanish. Must have valid driver’s license and be willing to drive company vehicle. CPR/First Aid certificate or must acquire within three months of employment. Knowledge of basic computers skills and programs.

Salary Range; $18-$27/hr