JOB DESCRIPTION

Summary/Objective:

The Psychosocial Support Advocate provides Psychosocial Support Services to individuals living with HIV/AIDS. In addition, the psychosocial support and/or peer advocate (person living with HIV) develops on-going relationship with each client; this includes accompanying clients to appointments as necessary (i.e. medical, housing, court, financial), reminder calls and prepare client for interactions with service providers and support clients in those interactions.

Essential Functions:

1. Complete intake and assessment of clients per case management/PSA guidelines.
2. Develop and implement treatment plans.
3. Develop a network of social service providers.
4. Update psychosocial support client charts on a continuous basis & chart audit review on entire caseload quarterly.
5. Monitor/update Excel spread sheet daily.
6. Monitor ECW for upcoming client appointment daily.
7. Perform patient reminder calls.
8. Manage all related documentation relevant to client services.
9. Facilitate support groups
10. Monitor patient CD4 and VL.
11. Consumer Advisory Board membership.
12. Communicate with Medical Case Management staff of shared client caseloads on a continues basis.
13. Assist MCM staff with client case loads

Competencies:

1. Excellent interpersonal and communication skills (written & verbal)
2. Exceptionally organized, ethical and accurate; Respect confidentiality
3. Ability to multi-task, work under pressure and meet deadlines required
4. Culturally sensitive, embrace diversity, focus on the Dimock Family
5. Problem-solving skills
6. Receptive to constructive feedback
7. Technology friendly

Work Environment:
This job operates in an office environment, with some out of office client home visits as needed.

Physical Demands:

Duties may require standing and walking, or sitting for long periods of time.

Position Type/Expected Hours of Work:

Expected hours are Monday through Friday 9:00 am to 5:00 pm

Required Education and Experience:

1. Required: High School Diploma/GED
2. Support service or case management experience preferred
3. Working knowledge of serving patients with HIV/AIDS and addiction.
4. Experience working with culturally diverse communities.
5. Familiarity with community-based agencies serving people of color.
6. Bilingual/bicultural a plus.

Other Duties:
Please note this job description is not designed to cover a comprehensive listing of duties that are

EEO Statement:

The Dimock Center values diversity and its committed to equal employment opportunity regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.

Salary Range: $26.42 per hour